Build Resilient Systems. Execute with Clarity.

In the dynamic landscape of Pharma, the ability to capture, manage, and leverage knowledge is paramount. Thrive in Pharma provides specialized support for startups and small business support (<100 employees), by transforming expert knowledge into actionable insights, ensuring continuity, efficiency, and scalability.

Knowledge Management & Organizational Memory

Capture Critical Know-How Before It Walks Out the Door.

Many startups rely on undocumented workflows and informal systems that can break down during staff turnover or scale-up. We assist in building sustainable, accessible knowledge systems that preserve institutional memory and enhance operational consistency.

Our Approach:

  • Knowledge and SOP Audits: Identify undocumented processes and high-risk operational gaps.

  • Annotated Workflow and Process Mapping: Visualize and document critical workflows.

  • Strategic Guidance: Develop documentation strategies and internal knowledge capture plans.

  • Train-the-Trainer Frameworks: Equip internal teams to sustain knowledge management practices.

Outcomes You Can Expect:

  • Continuity During Team Transitions: Ensure seamless knowledge transfer and reduce disruptions.

  • Scalable Onboarding and Training Frameworks: Facilitate efficient integration of new team members.

  • Operational Consistency Across Departments or Geographies: Standardize practices to maintain quality and compliance.

  • Reduced Performance Variability and Risk: Mitigate risks associated with knowledge gaps and inconsistencies.

Fractional COO & Execution Support

From Plans to Progress. We Help You Move Forward.

Navigating complex projects requires strategic leadership and operational clarity. Our Fractional COO services provide short-term operational leadership to help organizations execute priority projects, preserve momentum, and lead through complexity—without the burden of full-time hires.

Our Services Include:

  • Project Leadership: Lead or support high-impact workstreams and initiatives.

  • Operational Clarity: Maintain timelines, workflows, and ensure alignment across teams.

  • Agile Project Management: Facilitate iterative project management processes.

  • Stakeholder Coordination: Coordinate internal teams and external partners.

  • Accountability and Communication: Provide leadership presence and maintain communication rhythms.

Benefits You Will Realize:

  • Accelerated Execution of Strategic Priorities: Move projects forward efficiently and effectively.

  • Clear Project Ownership and Accountability: Define roles and responsibilities to ensure progress.

  • Engaged and Aligned Teams: Foster collaboration and alignment across teams.

  • Interim Leadership That Builds Operational Maturity and Trust: Strengthen organizational capabilities and trust.

Organizational Solutions Frequently Asked Questions (FAQs)

  • While we don't create full SOP packages, we help identify SOP and knowledge gaps, define priorities, and design strategies for knowledge capture. If needed, we offer separate engagements to support training and rollout.

  • Yes. After establishing your knowledge management strategy, we can support implementation through train-the-trainer models, onboarding materials, and guidance on scaling learning systems.

  • We provide short-term strategic operations leadership to help you move priority projects forward by aligning stakeholders, tracking timelines, managing complexity, and helping internal teams get unblocked and focused.

  • Engagements typically range from one-time advisory services to 3-month retainers, with clear scope and deliverables. We move swiftly without compromising quality, keeping teams focused and leaving behind tools and clarity—not dependency.

  • We work with startups and small businesses (<100 employees) —especially those working on pharmacy scale-up, pharmacy technology, access to medicines, or digital transformation.